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Shipping & Returns

ABOUT _ DELIVERY

What courier do you use for deliveries?

We use USPS & UPS to send all of our orders.

How long does delivery take?

Domestic orders generally take between 5-7 business days to arrive.

Can I track my item?

Yes. You will be sent a confirmation email as soon as your order has been processed. This email will contain your tracking number.

ABOUT _ RETURNS

What is the return policy?

We want you to be completely happy with the Koenig products you received. Call our toll free number: 1-877-843-9929 within 30 days of receiving our product if you are requesting a return.

Can you confirm you have received my return?

We aim to process returns within 2 working days of receiving them. You will be notified by email once the return process is complete.

Toll-Free number
1-877-843-9929 Orlando, FL 32835 US info@koenigpolish.com

 

ABOUT _ PAYMENT

Which payment methods do you accept?

We currently accept all relevant credit and debit cards including Visa, MasterCard, American Express and PayPal.

What currencies can I use?

We accept payment in US dollars only.